hotel Marquesa | Hotel in Puerto de la Cruz

| 8.0 (3 Reviews) |   Pet Friendly  1 Bathroom
Puerto de la Cruz Hotel | hotel Marquesa

Hotel in Puerto de la Cruz

An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a snack bar/deli, a coffee shop/cafe, and a 24-hour front desk are onsite.
Hotel Marquesa offers 152 accommodations with safes. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

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Amenities

Pet Friendly
Pool
Designated Smoking Area
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet

Facility Overview

Bedroom
  • Restaurant dining guide
  • Phone
  • Chef
  • Guidebooks/recommendations
  • Local maps
  • Safe
Breakfast
  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 bar
  • 1 restaurant and 1 coffee shop/cafe
  • Hosted evening meal available daily for a fee of EUR 14
  • Free daily reception
Parking
  • No onsite parking available
Accessibility
  • Wheelchair accessible (may have limitations)
  • Front entrance ramp
  • Elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible lounge
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk height (inches): 394
  • Elevator door width (inches): 709
Activities
  • Outdoor pool
General
  • Banquet hall
  • Elevator
  • Library
  • Vending machine
  • English
  • Italian
  • German
  • French
  • Communal living room
  • Designated smoking areas
Guest Services
  • Outdoor pool
  • Snack bar/deli
  • Daily housekeeping
  • 24-hour front desk
  • Luggage storage
Internet
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in all rooms: Free WiFi
Outdoors
  • Terrace

Policies

Check-in
Check-in start time: 6:00 am; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome.
Payment Policy
Pet fee: eur 15 per pet (varies based on length of stay) plus eur 30 one-time cleaning fee service animals are exempt from fees hosted evening meal: eur 14 the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of eur 15 per pet (varies based on length of stay), plus a one-time cleaning fee of eur 30 service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number h-38/4-9 special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Mark
Jun 12, 2026 08:57:43 PM
Review Score:   8
Summary: Great option for budget Before mentioning any negatives, I want to start by saying the staff were amazing and highly professional. The person who greeted us was one of the best hotel staff members I’ve ever encountered and truly deserves recognition. It’s also worth noting that this is a 3-star budget hotel, so expectations should be set accordingly—you generally get what you pay for. The main building has great charm, being over 300 years old, which adds character to the stay. We booked a budget room (Room 104), which had a small courtyard but lacked any real views. One of the major concerns was the lack of air conditioning. Although units are present, they don’t work effectively. During summer, the island gets very hot, and the room often felt like an oven, which made it uncomfortable at times. The pool is small but serves its purpose well as a place to cool off. There is also a sun terrace with around 40 loungers, which is a nice touch. Breakfast was included, but as part of a budget offering, the hot food could have been better. It was often cold, and unfortunately, the plates provided didn’t fit in the microwave to reheat the food. The bathroom was missing sink plugs for both the sink and the bath, which was inconvenient. It would also have been a big improvement if the room had a fridge. On the positive side, the hotel is in a great location in a lovely town, ideal for those looking for a quieter holiday
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Room Arrangement

Room Info Facilities
Superior Double Room
Room Size: m2
2 Large Twin Beds
Superior Double Room

General

Number of living rooms 0, Hair dryer, Private bathroom, Desk, Number of bedrooms - 1, Laptop-friendly workspace, Bathtub or shower, Towels provided, Air conditioning, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Double or Twin Room
Room Size: m2
2 Large Twin Beds
Standard Double or Twin Room

General

Number of living rooms 0, Hair dryer, Private bathroom, Desk, Number of bedrooms - 1, Bathtub or shower, Towels provided, Air conditioning, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Basic Studio
Room Size: m2
2 Large Twin Beds
Basic Studio

General

No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Wheelchair accessible, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Double Room, Balcony, Valley View
Room Size: m2
2 Large Twin Beds
Standard Double Room, Balcony, Valley View

General

Hair dryer, Private bathroom, Desk, Number of bedrooms - 1, Valley view, Balcony, Bathtub or shower, Towels provided, Air conditioning, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2

FAQ's

Is this hotel Marquesa pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the hotel Marquesa have a swimming pool?

Yes, this hotel Marquesa has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in hotel Marquesa?

Best-rates for the hotel Marquesa starts from $79 per night with includes Entertainment, Breakfast, Child Friendly, Internet, Pool, Designated Smoking Area, Wheelchair Accessible, Balcony/Terrace, Accessibility, Business Services, Restaurant, Bar, Pet Friendly, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is hotel Marquesa a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the hotel Marquesa wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the hotel Marquesa is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the hotel Marquesa?

Based on the information reported by the owner or manager, the hotel Marquesa indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for hotel Marquesa?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD79
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