Ellenborough Park | Hotel in Cheltenham

| 9.0 (543 Reviews) |  1 Bathroom
Southam Hotel | Ellenborough Park

Hotel in Southam, Cheltenham

Luxury hotel with 2 restaurants and a full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Ellenborough Park offers 61 accommodations with iPod docking stations and minibars. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight early check-in is available for a fee early check-in subject to availability express check-in available minimum check-in age: 18
Check-out
Check-out before 11 am express check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for gbp 100.0 per day. cribs (infant beds) are not available.
Payment Policy
Pet fee: gbp 30.00 per pet, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) rollaway bed fee: gbp 100.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total pets food and water bowls are available pets allowed for an extra charge of gbp 30.00 per pet, per night service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property please note that this property’s restaurant is closed on monday and tuesday evenings, when dinner is served onsite in the horse box pub. safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Sep 5, 2025 12:52:32 PM
Review Score:   6
Summary: 3 star property at best, The grounds are in okay condition. It feels very historic, but not very well maintained, with dust and cobwebs in many spots. Service is quite inconsistent - some people were very friendly, while others seemed as if they were still in training. Beds were poorly made and there was a tear in the skirt, which is not normal for a 5 star hotel. I would definitely NOT call this a spa hotel - the spa service was absolutely lacking, the “retreat” was disappointing (and cost extra!) and the pool chairs are cheap and uncomfortable with cushions that make you slide right off - very strange place for a hotel to go skimp, especially when the pool is so heavily featured in all marketing.
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