Is this Sutton Coldfield hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Sutton Coldfield hotel have a swimming pool?

Yes, this Sutton Coldfield hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sutton Coldfield hotel?

Best-rates for the Sutton Coldfield hotel starts from $137 per night with includes Parking, TV, Wheelchair Accessible, Bedding/Linens, Restaurant, Entertainment, Business Services, Wellness Facilities, Bar, Child Friendly, Internet, Pool, Balcony/Terrace, Security/Safety, Guest Services, Breakfast, Laundry, Accessibility, Spa, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sutton Coldfield hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sutton Coldfield hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sutton Coldfield hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sutton Coldfield hotel?

Based on the information reported by the owner or manager, the Sutton Coldfield hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sutton Coldfield hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sutton Coldfield hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Moor Hall Hotel, BW Premier Collection | Hotel in Sutton Coldfield

| 8.2 (567 Reviews) | 1 Bathroom

Sutton Coldfield Hotel | Moor Hall Hotel, BW Premier Collection

Hotel in Sutton Coldfield

Hotel in Sutton Coldfield with 2 restaurants and a full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Moor Hall Hotel, BW Premier Collection offers 83 accommodations with DVD players and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes and hair dryers. This Sutton Coldfield hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Toothbrush and toothpaste (on request)

Hair dryer

Bathrobes

Towels

Bedroom

Bed sheets

Connecting rooms available

Iron/ironing board

Desk

Safe

Breakfast

24-hour room service

2 restaurants and 1 coffee shop/cafe

Full breakfast available for a fee daily 7:00 AM–9:30 AM: GBP 14.95 per person

1 bar

Coffee/tea maker

Electric kettle

Parking

Free self parking on site

Wheelchair-accessible parking available

Electric car charging station on site

Accessibility

Assistive listening devices available

Wheelchair accessible (may have limitations)

Stair-free path to entrance

Elevator

Wheelchair-accessible concierge desk

Wheelchair-accessible lounge

Wheelchair-accessible registration desk

Wheelchair-accessible fitness center

Wheelchair-accessible restaurant

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Well-lit path to entrance

Wheelchair-accessible spa

Wheelchair-accessible business center

Wheelchair-accessible path to elevator

Wheelchair-accessible parking

Wheelchair-accessible public washroom

Wheelchair-accessible pool

Activities

Golf lessons

Adjacent to a golf course

Steam room

Sauna

Indoor pool

Full-service spa

Fitness center

Entertainment

DVD player

Flat-screen TV

General

Meeting rooms

Conference space

Business center

Free newspapers in lobby

Vending machine

Elevator

Banquet hall

Portuguese

English

Spanish

Smoke-free property

Guest Services

Indoor pool

DVD player

Snack bar/deli

Luggage storage

Daily housekeeping

24-hour front desk

Multilingual staff

Concierge services

Dry cleaning service

Porter/bellhop

Hair salon

Internet

Available in all rooms: Free WiFi

In-room WiFi speed: 25+ Mbps

Available in some public areas: Free WiFi

Outdoors

Terrace

Garden

Spa

Massage - Swedish

Massage - deep-tissue

Couples treatment room(s)

Body wraps

Detox wraps

Manicures and pedicures

Facials

Massage/treatment rooms

Sauna

Reflexology

Massage - sports

Body treatments

Body scrubs

Steam room

Spa open daily

Aromatherapy

Ayurvedic treatments

4 treatment rooms

Policies

Check-in

Check-in time starts at 3:00 pm contactless check-in available late check-in subject to availability

Check-out

Check-out before 11 am contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for full breakfast: approximately gbp 14.95 per person pool fee: gbp 10 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets stay free service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of we care clean (best western)

Reviews

Rachel

Jun 27, 2025 03:50:45 PM

Review Score: 6

Summary: Hotel fine but not worth the price. Paid £200 for a superior room. No water provided. When asked at reception for water I was instructed to use vending machine if I wanted any. Cars parked right outside window.

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Room, 2 Double Beds, Non Smoking Room Size: m² 2 Double Beds	General Wardrobe or closet, Bed count minimum 2, Free wired internet, Bed count maximum 2
Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed) Room Size: m² 1 Double Bed	General Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Free wired internet
Deluxe Room, 1 Double Bed, Non Smoking, View (Four Poster Bed) Room Size: m² 1 Double Bed	General Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Free wired internet
Suite, 1 King Bed, Non Smoking, Jetted Tub Room Size: m² 1 King Bed	General Number of living rooms 0, Jetted bathtub, Partially open bathroom, Number of bedrooms - 0, Wardrobe or closet, Shower only, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Free wired internet
Standard Room, 1 Double Bed, Non Smoking (Small Room) Room Size: m² 1 Double Bed	General Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Superior Room, 1 Double Bed, Non Smoking, Garden View Room Size: m² 1 Double Bed	General Garden view, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Free wired internet
Deluxe Room, 1 Double Bed, Non Smoking, Jetted Tub Room Size: m² 1 Double Bed	General Jetted bathtub, Garden view, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Free wired internet
Superior Room, 1 Double Bed, Accessible, Non Smoking (Converts to 2 Twin Beds) Room Size: m² 1 Double Bed	General Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Free wired internet
Suite, 1 Double Bed, Non Smoking (Separate Lounge) Room Size: m² 1 Double Bed	General Number of living rooms 0, Partially open bathroom, Number of bedrooms - 0, Wardrobe or closet, Shower only, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Free wired internet
Comfort Room, 1 Twin Bed, Non Smoking Room Size: m² 1 Twin Bed	General Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Free wired internet
Comfort Room, 1 Double Bed, Non Smoking Room Size: m² 1 Double Bed	General Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Free wired internet
Comfort Room, 2 Twin Beds, Non Smoking Room Size: m² 2 Twin Beds	General Wardrobe or closet, Bed count minimum 2, Free wired internet, Bed count maximum 2
Superior Room, 2 Twin Beds, Non Smoking Room Size: m² 2 Twin Beds	General Wardrobe or closet, Bed count minimum 2, Free wired internet, Bed count maximum 2
Superior Room, 1 Double Bed, Non Smoking Room Size: m² 1 Double Bed	General Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Free wired internet