Novotel London Excel | Hotel in London

| 8.2 (4643 Reviews) |   Pet Friendly  5 Bathrooms  14 Guests
Docklands Hotel | Novotel London Excel

Hotel in Docklands, London

This 4-star hotel is 492 feet from the ExCeL Exhibition Center and close to the O2 arena, Canary Wharf and London City Airport. The Novotel London Excel has stylish, modern rooms each with a large work area, a laptop safe, a mini-bar and a private bathroom. The Upper Deck Restaurant & Bar serves brasserie cuisine and has an outdoor terrace with views of the Royal Victoria Dock and London skyline. Guests can relax in the sauna and fitness facilities at the property. The Novotel London is 984 feet from Custom House Station on the DLR (Docklands Light Railway).

Novotel London Excel is located in London.

This 237 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, Wheelchair Accessible, Breakfast, and several others. This is a 4 star rated property and has over 4643 reviews with the average score of 8.2 . Coming to London and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 237 Bedrooms Hotel if you want to learn more about this place in London. These details are authentic, as they are provided by our partner, booking.com.

This Novotel London Excel in London is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Novotel London Excel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Parking
Pet Friendly
Designated Smoking Area
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
EV Charge Station
Business Services
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Restaurant
  • Wine/Champagne
  • Kids' meals
  • Bar
Parking
  • Private Parking
  • Electric vehicle charging station
  • Parking garage
  • Parking on site
  • Parking
  • Accessible parking
Activities
  • Fitness center
  • Turkish/Steam Bath
  • Steam room
  • Sauna
General
  • Pet friendly
  • Safe
  • Wifi in all areas
  • Smoke-free property
  • Designated smoking area
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Heating
  • Elevator
  • Soundproof rooms
Guest Services
  • Room service
  • Fax/Photocopying
  • Express check-in/out
  • Meeting/Banquet facilities
  • Dry cleaning
  • Ironing service
  • 24-hour front desk
  • Baggage storage
  • Daily housekeeping
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Outdoor furniture
  • Terrace
Security/Safety
  • CCTV in common areas
  • Key card access
  • Fire extinguishers
  • Smoke alarms
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Cashless payment available
  • Contactless check-in/out

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are allowed and charges may apply.

Minors under 18 must be accompanied by parents or legal representatives. third person named by parents must present their written authorization (certified signature), up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. families also get late check-out on sundays (until 17:00), please note that the credit card used to book must be presented on arrival, pets can be accommodated for an additional charge of gbp 15.

Reviews

Value for money:
7.96
Location:
8.85
Staff:
8.63
Facilities:
8.33
Comfort:
8.49
Cleanliness:
8.5
Tsubasa
Jan 9, 2026 08:00:00 AM
Review Score:   8
Japan
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room with Two Single Beds
Room Type: Double
Room Size: 25 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Toilet, Towels, Shower, Bathtub, Free toiletries, Bathtub or shower, Toilet paper, Hairdryer, Private bathroom, Shampoo

General

Ironing facilities, Carpeted, Safe, Laptop safe, Iron, Key card access, Heating

Media & Technology

Telephone, Radio, Satellite channels, TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

View

City view, Inner courtyard view

Accessibility

Accessible by elevator
Superior Room with 1 Queen size bed + convertible sofa
Room Type: Quad
Room Size: 25 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Toilet, Towels, Shower, Bathtub, Free toiletries, Toilet paper, Hairdryer, Private bathroom, Shampoo

General

Ironing facilities, Carpeted, Safe, Laptop safe, Iron, Key card access, Heating

Media & Technology

Telephone, Radio, Satellite channels, TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Room Amenities

Sofa bed

Accessibility

Accessible by elevator
Executive Premium Queen Room
Room Type: Double
Room Size: 25 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Toilet, Towels, Shower, Free toiletries, Bathtub or shower, Bathrobe, Toilet paper, Hairdryer, Private bathroom, Shampoo, Conditioner

General

Ironing facilities, Carpeted, Safe, Laptop safe, Iron, Key card access, Heating

Media & Technology

Telephone, Radio, Satellite channels, TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Kitchen

Coffee machine

View

City view, Inner courtyard view

Accessibility

Accessible by elevator
Standard Room with 1 Queen size bed + convertible sofa
Room Type: Quad
Room Size: 25 m2
1 Sofa bed Bed
1 Queen bed(s) Bed
Standard Room with 1 Queen size bed + convertible sofa

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Toilet, Towels, Shower, Free toiletries, Toilet paper, Hairdryer, Private bathroom, Shampoo

General

Ironing facilities, Carpeted, Safe, Laptop safe, Iron, Key card access, Heating

Media & Technology

Telephone, Radio, Satellite channels, TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk, Sofa

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Room Amenities

Sofa bed

Accessibility

Accessible by elevator
Standard Queen Room
Room Type: Double
Room Size: 25 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Toilet, Towels, Shower, Free toiletries, Bathtub or shower, Toilet paper, Hairdryer, Private bathroom, Shampoo

General

Ironing facilities, Carpeted, Safe, Laptop safe, Iron, Key card access, Heating

Media & Technology

Telephone, Radio, Satellite channels, TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

View

City view, Inner courtyard view

Accessibility

Accessible by elevator
Check Hotel Availability
Nightly rates from:
USD158
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