Raffles London at The OWO | Hotel in London

| 9.8 (112 Reviews) |  1 Bathroom
London City Centre Hotel | Raffles London at The OWO

Hotel in London City Centre, London

This smoke-free hotel features 9 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, 3 bars/lounges, a health club, and valet parking are onsite.
Housekeeping is available on request.
Raffles London at The OWO offers 120 accommodations with iPads and minibars. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include safes and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Children's robes
  • Designer toiletries
  • Shampoo
  • Toilet paper
  • Soap
  • Private bathroom
  • Towels
  • Hair dryer
  • Bathtub or shower
  • Toothbrush and toothpaste (on request)
  • Bathrobes
  • Rainfall showerhead
Bedroom
  • Air conditioning (climate-controlled)
  • Pillow menu
  • Heating (climate-controlled)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Down comforter
  • Bed sheets
  • Premium bedding
  • Memory foam mattress
  • Soundproofing
  • Connecting rooms available
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service
  • Eco-friendly cleaning products provided
  • Individually decorated
  • Water-efficient showers only
  • Children's slippers
  • Slippers
  • Restaurant dining guide
  • Recycling
  • Guidebooks/recommendations
  • Bulk dispenser for toiletries
  • LED light bulbs
  • Individually furnished
Breakfast
  • 9 restaurants
  • 3 bars/lounges
  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: GBP 45 for adults and GBP 22.50 for children
  • Free tea bags/instant coffee
  • Champagne service
  • Electric kettle
  • Minibar
Parking
  • Wheelchair-accessible parking and van parking available
  • Electric car charging station on site
  • Valet parking on site (GBP 70 per night)
Accessibility
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible concierge desk
  • High pile carpet in room
  • Wheelchair-accessible bathroom vanity
  • Grab bar in shower
  • 19 on-site accessible parking spaces
  • Elevator
  • Wheelchair-accessible registration desk
  • Area rugs in public areas
  • Tile flooring in room
  • Wheelchair-accessible path of travel
  • Grab bar near toilet
  • Smooth flooring in public areas
  • Hand-held showerhead
  • Wheelchair-accessible parking
  • Handrails in stairways
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Height-adjustable showerhead
  • Hardwood flooring in room
  • Wheelchairs available on site
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Area rugs in room
  • Wheelchair-accessible spa
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Vibrating pillow alarm
  • Roll-in shower
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible fitness center
Activities
  • Outlet shopping
  • Health/beauty spa
  • Casino
  • Yoga classes
  • Bicycle rentals
  • Fitness classes
  • Pilates classes
  • Indoor pool
  • Fitness center
  • Full-service spa
Entertainment
  • 55-inch Smart TV
  • iPad
  • Premium channels
  • Cable channels
General
  • Reception hall
  • Elevator
  • Newspapers in lobby
  • Front-desk safe
  • Ballroom
  • Banquet hall
  • Dutch
  • Chinese (Mandarin)
  • German
  • English
  • French
  • Chinese (Cantonese)
  • Spanish
  • Arabic
  • Danish
  • Greek
  • Russian
  • Italian
  • Serbian
  • Polish
  • Irish
  • Portuguese
  • Reusable cups only
  • Locally-owned & organized tours & activities
  • Couples dining
  • Comprehensive food waste policy
  • At least 80% of food locally-sourced
  • No plastic drinking straws
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • At least 80% lighting from LEDs
  • No plastic coffee stirrers
  • No plastic water bottles
  • Biodegradable drinking straws
  • Vegetarian dining options
  • Biodegradable coffee stirrers
  • Reusable tableware only
  • Local culture & ecosystem education
  • Smoke-free property
  • At least 80% organic food
  • Comprehensive recycling policy
  • Local artist showcase
  • Romance packages available
  • Vegan dining options
  • No plastic soda bottles
Guest Services
  • Soundproofed rooms
  • Highchair
  • Laundry facilities
  • Indoor pool
  • Turndown service
  • Laundry facilities
  • Multilingual staff
  • Change of towels (on request)
  • Tour/ticket assistance
  • Change of bedsheets (on request)
  • Daily housekeeping
  • 24-hour front desk
  • Wedding services
  • Porter/bellhop
  • Dry cleaning service
  • Concierge services
  • Luggage storage
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Spa
  • Massages
  • Sauna
  • Massage/treatment rooms
  • Spa open daily
  • 7 treatment rooms
  • Couples treatment room(s)
  • Steam room

Policies

Check-in
Check-in time starts at 3:00 pm minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are available for gbp 80.0 per night.
Payment Policy
Fee for full breakfast: approximately gbp 45 for adults and gbp 22.50 for children valet parking fee: gbp 70 per night rollaway bed fee: gbp 80.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls are available pets stay free service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: alipay, google pay, apple pay, amazon pay, gopay, paypal, twint, and wechat pay safety features at this property include a fire extinguisher and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash

Reviews

Line
Jun 21, 2026 07:50:00 PM
Review Score:   10
Summary: Everything is perfect.
See All Reviews

Room Arrangement

Room Info Facilities
Executive Twin Room
Room Size: m2
2 Queen Beds
Executive Twin Room

General

Desk, Coffee/tea maker, Bed count minimum 2, Bed count maximum 2
Suite, Corner
Room Size: 1033 square feet m2
1 King Bed
Suite, Corner

General

In-room massage available, Rollaway/extra beds (surcharge), Dining table, Number of bedrooms - 1, Coffee/tea maker, Extra bed count 1, Separate dining area, Free cribs/infant beds, Desk chair, Square meters - 96, Square feet - 1033, Toilet with electronic bidet, Desk, Ping - 29, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Superior Twin Room
Room Size: m2
2 Queen Beds
Superior Twin Room

General

Coffee/tea maker, Bed count minimum 2, Bed count maximum 2
Classic Room
Room Size: 334 square feet m2
1 King Bed
Classic Room

General

Square meters - 31, Ping - 9, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Coffee/tea maker, Square feet - 334, Bed count minimum 1, Bed count maximum 1
Deluxe Twin Room
Room Size: m2
2 Queen Beds
Deluxe Twin Room

General

Coffee/tea maker, Bed count minimum 2, Bed count maximum 2
Suite (Ministerial)
Room Size: 893 square feet m2
1 King Bed
Suite (Ministerial)

General

In-room massage available, Rollaway/extra beds (surcharge), Wheelchair-width doorways, Low-height counters/sink, Number of bedrooms - 1, Coffee/tea maker, Ping - 25, Wheelchair accessible, Extra bed count 1, Square feet - 893, Separate dining area, Free cribs/infant beds, Desk chair, Square meters - 83, Desk, Low-height bed, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Junior Suite Twin
Room Size: m2
1 Double Bed
Junior Suite Twin

General

Coffee/tea maker, Bed count minimum 1, Bed count maximum 1
Suite (Westminister)
Room Size: 689 square feet m2
1 King Bed
Suite (Westminister)

General

Square feet - 689, In-room massage available, Rollaway/extra beds (surcharge), Wheelchair-width doorways, Low-height counters/sink, Number of bedrooms - 1, Coffee/tea maker, Wheelchair accessible, Extra bed count 1, Separate dining area, Free cribs/infant beds, Desk chair, Ping - 19, Square meters - 64, Desk, Low-height bed, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Superior Room
Room Size: 366 square feet m2
1 King Bed
Superior Room

General

No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Coffee/tea maker, Square feet - 366, Bed count minimum 1, Square meters - 34, Bed count maximum 1, Ping - 10
Deluxe Room
Room Size: 388 square feet m2
1 King Bed
Deluxe Room

General

Rollaway/extra beds (surcharge), Wheelchair-width doorways, Low-height counters/sink, Number of bedrooms - 1, Coffee/tea maker, Ping - 11, Square meters - 36, Square feet - 388, Wheelchair accessible, Extra bed count 1, Free cribs/infant beds, Low-height bed, Bed count minimum 1, Bed count maximum 1
Suite, 1 Double Bed
Room Size: m2
1 Double Bed
Suite, 1 Double Bed

General

Desk, Coffee/tea maker, Bed count minimum 1, Bed count maximum 1
Junior Suite
Room Size: 646 square feet m2
2 Double Bed and Double Sofa Bed
Junior Suite

General

In-room massage available, Square feet - 646, Rollaway/extra beds (surcharge), Wheelchair-width doorways, Low-height counters/sink, Number of bedrooms - 1, Coffee/tea maker, Wheelchair accessible, Extra bed count 1, Free cribs/infant beds, Desk chair, Square meters - 60, Desk, Ping - 18, Low-height bed, Bed count minimum 2, Bed count maximum 2
Executive Room
Room Size: 441 square feet m2
1 King Bed
Executive Room

General

Rollaway/extra beds (surcharge), Wheelchair-width doorways, Low-height counters/sink, Number of bedrooms - 1, Coffee/tea maker, Ping - 12, Wheelchair accessible, Extra bed count 1, Square feet - 441, Free cribs/infant beds, Square meters - 41, Low-height bed, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this London City Centre hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the London City Centre hotel starts from $1,154 per night with includes Air Conditioner, TV, Bedding/Linens, Spa, Restaurant, Breakfast, Parking, Accessibility, Business Services, Toiletries, Child Friendly, Laundry, Wheelchair Accessible, Security/Safety, Wellness Facilities, Guest Services, Entertainment, Pool, Bar, Internet, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the London City Centre hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the London City Centre hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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