Crowne Plaza East Midlands Airport by IHG | Hotel in Kegworth

| 8.0 (374 Reviews) |  1 Bathroom
Kegworth Hotel | Crowne Plaza East Midlands Airport by IHG

Hotel in Kegworth

Family-friendly hotel with bars and a 24-hour fitness center
This hotel features an indoor pool, a restaurant, and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a conference center, and a coffee shop/cafe are onsite.
Crowne Plaza East Midlands Airport by IHG offers 114 accommodations with minibars and laptop-compatible safes. LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Derby hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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Amenities

Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 16
Check-out
Check-out before 11 am contactless check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for gbp 10 per stay. cribs (infant beds) are available for gbp 10.0 per stay.
Payment Policy
Fee for full breakfast: approximately gbp 17.95 for adults and gbp 7.50 for children uncovered self parking fee: gbp 8.00 per day pet fee: gbp 20 per pet, per stay service animals are exempt from fees crib (infant bed) fee: gbp 10.0 per stay rollaway bed fee: gbp 10 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of gbp 20 per pet, per stay service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

Reviews

Anil
Aug 1, 2025 05:08:25 PM
Review Score:   4
Summary: The hotel is dated. Old infrastructure and it is a bit odd that Level 2 and level 3 have only about 5 feet difference but that didnt cause us much inconvenience. Biggest issue was plumbing and bathrooms in the hotel. I was given a room wherein the shower was rusted and water pressure dismal. I couldn't get any water through the shower head. On complaint, I was given a second room which had a seperate shower but an electric shower head. I made mistake of using it and either it blasted ice cold or super hot water. A few minutes later, I realised the toilet seat was broken. I went to the reception to complaint and was told that the hotel is fully booked and they cant do much about it at the hour. To be fair, staff was polite and as compensation offered me free breakfast but in his own words - it didnt remediate the original issue. When I am paying £150+ for a night, I expect a clean, functioning bathroom and toilet and not £15 free breakfast. After my return, I provided the feedback vai the IHG feedback request (Did I mention I am a member of their rewards scheme) and their response was: Points noted but were not our fault because we expect previous guests to report the issue. It wasnt reported to them before i checked in and they didnt feel responsible for all the faults.... Really??? DO you expect previous guests to report old creaking infrastructure and broken toilets? Well, your wish was granted just now!
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